Terms of Service – Alchemize Life

1. Acceptance of These Terms

By using the Alchemize Life website, booking any session, course, or program, or by accessing any of our content, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our services.

2. Who We Are

Alchemize Life offers coaching and personal development services that bring together ideas from neuroscience, psychology, hypnotherapy and other tools to support mindset, growth and well-being. We do not provide emergency care or crisis services.

3. Coaching, Not Medical or Emergency Care

Alchemize Life is a coaching and personal development service. It is not a substitute for:

• Medical care or treatment
• Psychiatric care or diagnosis
• Formal psychotherapy or counselling
• Emergency or crisis services

Always speak to a doctor, psychologist, psychiatrist, or other qualified professional for any medical or mental health concerns. If you are in crisis or feel unsafe, please contact your local emergency number or crisis line immediately.

4. Eligibility

You must be at least 18 years old to work with Alchemize Life, unless a parent or legal guardian has provided written consent and this has been clearly agreed.

5. Bookings, Payments & Cancellations

Bookings & Payments

• Session and program prices are shown on the website or in your booking link.
• Payment is usually due at the time of booking, unless stated otherwise in writing.
• We may use third-party payment providers to process your payment.

Cancellations & Rescheduling

• You may cancel or reschedule a session within the time frame stated on the booking page or confirmation.
• Late cancellations, last-minute changes, or missed sessions may be charged in full.
• Packages and programs may have their own specific rules. These will be explained when you sign up.

6. No Guarantees of Outcome

Coaching and personal development work can be powerful, but results are different for every person. Your growth depends on many factors, including your history, your goals, your level of commitment and the actions you take between sessions.

For this reason, Alchemize Life does not guarantee any specific results, outcomes, or timelines.

7. Your Responsibilities

By using our services, you agree that you will:

• Be honest and open with your coach or practitioner.
• Take responsibility for the decisions and actions you choose to take.
• Seek professional medical or psychological help when needed.
• Not attend sessions under the influence of alcohol or illegal drugs.
• Respect session times, boundaries and communication limits.

8. Intellectual Property

All content created by Alchemize Life, including session materials, worksheets, downloads, recordings, text, logos, branding and website content, is protected by copyright and other intellectual property rights.

You may use the materials for your own personal growth only. You may not copy, share, resell, publish, or use our content for your own business, programs or public content without written permission.

9. Privacy & Confidentiality

We respect your privacy. Information you share in sessions is treated as confidential, except where we are legally required to share information or where there is a clear risk of harm to you or someone else.

For more details on how we handle personal information, please see our Privacy Policy (if published on your website).

10. Third-Party Tools & Links

We may use third-party platforms for bookings, payments, video calls, emails or messages. These platforms have their own terms and privacy policies, and Alchemize Life is not responsible for how those companies operate.

Any external links we share are for information only. We do not control those websites and are not responsible for their content.

11. Disclaimer & Limitation of Liability

To the fullest extent allowed by law, Alchemize Life and its owners, practitioners, and team are not liable for any direct, indirect, incidental or consequential loss that may arise from:

• Your use of our website, sessions, programs or content
• Any actions or choices you make after sessions
• Any interruptions, delays, or technical issues with our online platforms

You agree that you are fully responsible for your own well-being, decisions and actions, both during and after your work with Alchemize Life.

12. Changes to Services

We may change, pause, or stop offering certain services, prices, or programs at any time. If a change affects an existing package or program you have already paid for, we will do our best to communicate clearly and fairly.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will change the “Effective date” at the top of this page. The updated Terms apply as soon as they are posted on the website.

By continuing to use the website or services after changes are posted, you accept the new Terms.

14. Governing Law

These Terms are governed by the laws of South Africa (or update to your correct country if different), and any disputes will fall under the jurisdiction of the courts of that country.

15. Contact Us

If you have any questions about these Terms or how they apply to you, please contact:

• Business name: Alchemize Life
• Email: [email protected]
• Website: www.rietajongbled.co.za