Frequently Asked Questions

Got questions? We've got answers!

Whether you're curious about our products, shipping, or anything else, our FAQs cover the essentials. If you don’t find what you’re looking for, feel free to reach out—we’re happy to help!

Are your cleaning products pet, child and eco-friendly?

Yes! Our products are made with Enzymes, are free from harsh chemicals, making them safe for homes with pets and children.

How can I track my order?

You’ll receive a tracking number from Courier Guy, (or your courier) via email/WhatsApp once your order has shipped.

How long does it take to receive my order

Products leave our offices within 2-3 working days, and thereafter its Courier and distance dependent.

Do you offer a subscription service?

Yes! Our subscription plans ensure you never run out of your favorite cleaning products.

What payment methods do you accept?

We accept major credit cards, via PayFast, and other secure payment options, including EFT.

What sizes are your products available in?

They range dependent - from 750ml , 5l, 25l and 1000l Flow bin - Varying on which product!

What is your returns policy?

Please see our returns policy for full details below.

Everything you need to know:

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Midrand, Gauteng